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Closing the Gap Between Us

This season is often described as a time of warmth and connection—get-togethers, celebrations, moments with people who matter. That’s why I was so struck by the latest APA Stress in America survey, which found that more than half of adults in the U.S. are experiencing

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The Power of Gratitude

“I loved that company. I thought I’d stay there forever. But do you know in the 6 years I was there, my boss never thanked me, for anything? He was so focused on build, build, build. It was like he didn’t even see me. Anyway,

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How To Deliver Bad News

How to Deliver Bad News

How do you deliver bad news under pressure? My daughter recently showed me. I had just come home from walking the dog when she met me at the door. She looked me in the eye and said, calmly and clearly: “Mom, you and Pax need

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Katharine Manning
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The Empathetic Workplace
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