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Train the Trainers
I've now trained thousands of people in corporate, government, education, and nonprofit organizations on my LASER Technique for responding with empathy to trauma in the workplace. I've learned so much about how to balance the research and the data with the stories,...
The Importance of Work Friends
I've been diving into Gallup's data on engagement and in particular the impact of loneliness. A statistic that surprised me is that people who report that they have a best friend at work are significantly more likely to:-engage customers and internal partners-get more...
What I Have Learned at Age 50
I turned 50 last week, and took the opportunity to reflect on some of the life lessons I’ve learned along the way, and for which I am grateful. I share them here, in case they're helpful to you, too. Self-care is a daily practice. Oh, how I wish this weren’t so....
Businessolver 2024 State of Workplace Empathy Report
Businessolver has released its 2024 State of Workplace Empathy Report, and it's a doozy. The subheading is, "Pouring from an Empty Empathy Cup." The report notes that high interest rates and challenging market conditions mean that some leaders are having to make...
A Recent Conversation on Self-Care
I had the great fortune on Friday to talk about self-care on a panel for AAUW’s National Conference for College Women Student Leaders.Here are a few of the topics we explored:-Self-care isn’t necessarily fun or pretty. It might mean having a difficult conversation...
Mental Health Awareness Month
May is Mental Health Awareness Month, and to mark the occasion I recorded a short video on ways to improve your workplace culture on mental health--plus a quick bonus tip on supporting your own mental health. Check it out below! https://youtu.be/3MLA-5rcEpk
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