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Free Webinar: Empathy at Work

Free Webinar: Empathy at Work

Your colleagues are struggling. A 2023 poll found, in fact, that nearly 60% of Americans say the past year has been the most stressful of their entire lives. They’re stressed about finances, about their mental and physical health, and about the state of the world....

Podcast Episode on Empathetic Leadership

Podcast Episode on Empathetic Leadership

I loved talking with former HR executive Stephanie Lemek about the importance of empathetic leadership, my LASER method for better support of those in trauma or distress at work, and the impact of institutional betrayal. Listen in here: Apple Spotify Amazon Music...

On PTSD

On PTSD

I did a webinar this week for criminal justice professionals on compassion fatigue and secondary trauma. I told them about the symptoms of PTSD: intrusive memories, avoidance, negative changes in thinking and mood, and changes in physical or emotional reactivity. Then...

Grim Statistics on Our Lives at Work

Grim Statistics on Our Lives at Work

Some pretty rough statistics on our lives at work in a recent survey by HP: -Just 27% of knowledge workers say they have a healthy relationship with work -More than half report that they are struggling with their mental and physical health - 76% of those who have an...

Victim Blame: Why We Do It, How to Stop

Victim Blame: Why We Do It, How to Stop

Most people believe that blaming victims is bad and yet all of us, to a greater or lesser extent, blame people for the misfortunes that befall them. When I was researching my book, I set out to discover why. That’s when I learned about the Just World Bias. The...

Finding the Words: What to Say When the Worst Happens

Finding the Words: What to Say When the Worst Happens

When I train on building trauma-informed workplaces, people often ask about appropriate responses to grief and loss. This article, adapted from Colin Campbell's book, Finding the Words, has some great suggestions. (Campbell and his wife's two teenage children, Ruby...

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