In times of crisis, we look to our leaders to guide and support us. This includes political leaders, of course, but also organizational and community leaders. As noted in this Washington Post article, “Leaders often emerge in times of crisis and disaster, exerting influence through their position or by virtue of their character.”

To lead effectively through grief, we have to acknowledge the grief that people are experiencing, both on the macro and micro level–the loss of a parent, the loss of prom. We must stay present by reaching out whether by phone or Zoom or email. The grieving person may not respond right away, but our contact shows that they’re not alone which can make all the difference in the world. 

We also have to be willing to talk about our own grief. An Army report following a disaster noted that “Leaders who can express their sorrow, fear, and sadness while continuing to function will provide a model for others to feel it acceptable to do the same.” Finally, we have to help make meaning of the crisis–ask people to support each other, highlight good works done by the community. Helping others can be a balm in hard times.