The Grit Show

The Grit Show

Want to bring me along on your errands today? Listen in on my conversation with Shawna Rodrigues and The Grit Show. See the description below, and tune into the episode at: Apple Podcasts Spotify Do you ever freeze up a little when someone shares with you the complex...
The Power of Empathy

The Power of Empathy

For this month’s LinkedIn newsletter, I’m sharing a story about a time when empathy helped turn a difficult situation into a really wonderful experience. This is excerpted from my book, The Empathetic Workplace, which I hope you’ll check out if you haven’t already. In...
Tech Lead Podcast on Trauma at Work

Tech Lead Podcast on Trauma at Work

Trauma in the workplace affects individual well-being and organizational success. I spoke recently on the TechLead podcast about how to better support employees and colleagues through periods of trauma and distress. Step one? Managers should look out for changes in...
Mental Health Has Become a Business Imperative

Mental Health Has Become a Business Imperative

Great information and perspectives in this article from MIT Sloan, which notes that “nearly 81% of workers face some form of burnout or mental health issue, and 68% of employees say their daily work has been interrupted by these challenges.” In a study of...
What I’m Talking About When I Talk About Trauma

What I’m Talking About When I Talk About Trauma

In my work advising organizations on better responses to trauma in the workplace, I often hit an early stumbling block: What is trauma, anyway? It can be surprisingly controversial. Some are concerned that “trauma” is overused; “I’m so traumatized because my boss is...