Finding the Words: What to Say When the Worst Happens

Finding the Words: What to Say When the Worst Happens

When I train on building trauma-informed workplaces, people often ask about appropriate responses to grief and loss. This article, adapted from Colin Campbell’s book, Finding the Words, has some great suggestions. (Campbell and his wife’s two teenage...
Well-being at Work Declines–Empathy Can Help

Well-being at Work Declines–Empathy Can Help

I’m looking forward to presenting today to a top global brand on leading with empathy. Here are a few of the statistics I’ll share, pulled from this year’s Deloitte Well-being at Work Survey: •52% of workers always or often feel exhausted, 49%...
Overcoming Compassion Fatigue

Overcoming Compassion Fatigue

When it comes to compassion fatigue, the best defense is a strong offense. It’s important to protect yourself, every day, so that you never fall into it. But what if it’s a little late for that?  Defining Compassion Fatigue When we are exposed to the trauma of...
Well-being and Profitability

Well-being and Profitability

I sometimes hear leaders say that wellbeing is great, but ultimately profits are what matters. Recent research shows, though, that wellbeing is what drives profit. Companies that prioritize wellbeing generate better profits, higher valuations, and outperform the stock...
Recent Podcast Appearances

Recent Podcast Appearances

I’ve been talking a lot lately! See below for some recent podcast appearances. Download one to bring me along on your day! A LASER Focus on Empathy: Steps Toward a More Compassionate Workforce (WorldatWork podcast) The Empathetic Workplace feat. Katharine Manning...

How HR Professionals Can Build Trauma-Informed Workplaces

I’m grateful to have been mentioned in an article in the SHRM Spring 2023 Magazine on Building Trauma-Informed Workplaces, and so grateful that it was written with such care and with such practical advice. So often, HR professionals are the front lines for...