How to Respond to Trauma: Be Flexible

How to Respond to Trauma: Be Flexible

Last night, I threw out my outline. I had a plan for what we were to cover in class, but the students wanted to talk about something else: Astroworld. We talked about the horrific nature of the tragedy, the desire to hold someone accountable, and how to raise...

The Key to Strong Leadership? Empathy.

“A lack of empathy can lead to avoidance, where bad behaviors can flourish, and snap decisions, which may be cruel and ineffective. This is because, without empathy, it can be difficult to diagnose problems, give effective feedback, or recognize the need for a...
Fridays Together: Thoughts on Anger

Fridays Together: Thoughts on Anger

Our September Fridays Together conversation was about anger. It’s in the air lately, isn’t it? We talked about political vitriol, the mask wars, and growing frustration about the rising Covid rates. We discussed how to handle anger directed at you,...
Leading with Psychological Safety

Leading with Psychological Safety

If you manage people, you’ll want to check out Adam Grant’s recent podcast episode on psychological safety, featuring Amy Edmondson, Admiral McRaven, and more. It talks about why and how to make it okay for team members to share with you their mistakes,...