Some Light in the Darkness

Some Light in the Darkness

It’s been such a hard week. Those images of beautiful children in Texas, lost along with the educators fighting to save them, have brought me to my knees. I wanted to share with you some good news, though. I posted recently on my various social media platforms...
How to Have the Elephant-in-the-Room Conversation

How to Have the Elephant-in-the-Room Conversation

It’s been a hard week. After a hard month, after a hard two years. We’ve experienced so much: Covid, George Floyd, anti-Asian hate, political upheaval, the invasion in Ukraine, mass shootings again and again. And that’s just the stuff going on in the world; individual...
Keeping Your Cool When the Conversion Gets Hot

Keeping Your Cool When the Conversion Gets Hot

As we navigate returns to the office, political change, and more, at a time when we’re all a little burned out and rusty on our communication skills, maybe this will help. My recent column for PsychCentral covers how to keep your cool when the conversation gets...
Leading with Empathy or Leading with Fear

Leading with Empathy or Leading with Fear

I have been talking a lot recently about the choices that leaders have to make, all the time, between leading with fear or leading with empathy. Do we start the hard, messy conversation? Do we take action against the yeller? The decision almost always comes down to,...
Acknowledgement

Acknowledgement

Last week, I got to deliver the closing keynote at the ESOP national conference. It was a welcoming crowd that felt close and connected despite more than 600 attendees in person and another 150 watching remotely. I talked about empathy when it matters most and how...
The Diversity Gap Podcast

The Diversity Gap Podcast

I feel so lucky to have had this conversation with Bethaney Wilkinson about empathy, inclusion, and how to build a workplace where everyone feels seen and valued. A recent listener said, “Such a rich conversation that once I finished it I listened to it all over...