by Katharine | Feb 17, 2023 | Blog
After the horrors of apartheid, South Africa created a Truth and Reconciliation Commission to bring to light the atrocities that had been perpetrated. Through the Commission, one woman was able to hear the details of her husband’s death directly from his murderer. She...
by Katharine | Feb 16, 2023 | Blog
Following the murder of George Floyd, a manager realized that she should address racism at her next staff meeting. At the start of the meeting, she asked the African-American members of her mostly-white team to talk about issues of racism and bias (not the best way to...
by Katharine | Feb 15, 2023 | Blog
An employee whose child is facing a mental health crisis. A coworker who has just been diagnosed with cancer. A team managing clients who are angry and abusive. Our organizations are filled with people experiencing anxiety, grief, and distress, especially now. As one...
by Katharine | Feb 14, 2023 | Blog
People often ask me how to get their leaders onboard with the idea that empathy at work matters. Here’s my best advice: Engage your own empathy first. Did you know that 7 in 10 CEOs admit that consistently showing empathy at work is difficult for them, and 68%...
by Katharine | Feb 10, 2023 | Blog
DDI | Development Dimensions International’s latest Global Leadership Report is out today and it provides further evidence that empathetic leadership is essential to success. A few key findings: + The top 3 concerns of CEOs are attracting and retaining talent,...