by Katharine | Mar 21, 2023 | Blog
Great information and perspectives in this article from MIT Sloan, which notes that “nearly 81% of workers face some form of burnout or mental health issue, and 68% of employees say their daily work has been interrupted by these challenges.” In a study of...
by Katharine | Mar 8, 2023 | Blog
In my work advising organizations on better responses to trauma in the workplace, I often hit an early stumbling block: What is trauma, anyway? It can be surprisingly controversial. Some are concerned that “trauma” is overused; “I’m so traumatized because my boss is...
by Katharine | Feb 23, 2023 | Blog
I recently provided my thoughts for an article in Newsweek on “forced trauma talks” in some workplaces—where employees are required to discuss difficult experiences from their pasts. In case it wasn’t clear, you don’t owe anyone your story of trauma....
by Katharine | Feb 22, 2023 | Blog
This is the final article in a series on my LASER technique for an empathetic response to trauma on the job, as set forth in my book, The Empathetic Workplace. In previous articles, I’ve covered Listen, Acknowledge, Share, and Empower. Today, I’m discussing the last...
by Katharine | Feb 21, 2023 | Blog
In the midst of the pandemic’s surge in India, it became difficult to find hospital beds even for the most sick. Frantic families called far and wide, worked connections, and prayed. Neuland Industries, a pharmaceutical company, knew it needed to do something to help...