by Katharine | Sep 5, 2024 | Blog
A friend reached out to me recently. She was struggling with a difficult question. She has a son who is a college freshman, hundreds of miles away from her, and a first grader. Her son, like mine, is the same age as the students who survived the Sandy Hook shooting....
by Katharine | Aug 22, 2024 | Blog
I’m seeing so much burnout all the time, especially among managers. According to Gallup, about half of managers report feeling burned out at work very often or always. It’s a challenge to address, because the circumstances that led to the...
by Katharine | Aug 15, 2024 | Blog
This is me at my going-away party at the Justice Department. I had been there fifteen years—through the birth of my three kids, through three presidents and seven attorneys general (eight if you count Sally Yates), through innumerable policy briefings, emails, and...
by Katharine | Aug 7, 2024 | Blog
I’ve now trained thousands of people in corporate, government, education, and nonprofit organizations on my LASER Technique for responding with empathy to trauma in the workplace. I’ve learned so much about how to balance the research and the data with the...
by Katharine | Jul 29, 2024 | Blog
I’ve been diving into Gallup’s data on engagement and in particular the impact of loneliness. A statistic that surprised me is that people who report that they have a best friend at work are significantly more likely to:-engage customers and internal...