by Katharine | Oct 30, 2021 | Blog
“A lack of empathy can lead to avoidance, where bad behaviors can flourish, and snap decisions, which may be cruel and ineffective. This is because, without empathy, it can be difficult to diagnose problems, give effective feedback, or recognize the need for a...
by Katharine | Sep 22, 2021 | Blog
Our September Fridays Together conversation was about anger. It’s in the air lately, isn’t it? We talked about political vitriol, the mask wars, and growing frustration about the rising Covid rates. We discussed how to handle anger directed at you,...
by Katharine | Aug 23, 2021 | Blog
“You aren’t required to set yourself on fire to keep others warm.”That was just one of the pieces of wisdom shared by our incredibly thoughtful and insightful group during our August Fridays Together conversation. I was blown away again and again by...
by Katharine | Aug 6, 2021 | Blog
If you manage people, you’ll want to check out Adam Grant’s recent podcast episode on psychological safety, featuring Amy Edmondson, Admiral McRaven, and more. It talks about why and how to make it okay for team members to share with you their mistakes,...
by Katharine | Jul 29, 2021 | Blog
Security Magazine ran a feature this month highlighting the importance of appropriate responses to trauma on the job and my book, The Empathetic Workplace. “For a security leader, fostering a healthy workplace environment following trauma or helping managers and...