Articles
Victim Blame: Why We Do It, How to Stop
Most people believe that blaming victims is bad and yet all of us, to a greater or lesser extent, blame people for the misfortunes that befall them. When I was researching my book, I set out to discover why. That’s when I learned about the Just World Bias. The...
Finding the Words: What to Say When the Worst Happens
When I train on building trauma-informed workplaces, people often ask about appropriate responses to grief and loss. This article, adapted from Colin Campbell's book, Finding the Words, has some great suggestions. (Campbell and his wife's two teenage children, Ruby...
Well-being at Work Declines–Empathy Can Help
I'm looking forward to presenting today to a top global brand on leading with empathy. Here are a few of the statistics I'll share, pulled from this year's Deloitte Well-being at Work Survey: •52% of workers always or often feel exhausted, 49% stressed, 33% lonely,...
Overcoming Compassion Fatigue
When it comes to compassion fatigue, the best defense is a strong offense. It’s important to protect yourself, every day, so that you never fall into it. But what if it’s a little late for that? Defining Compassion Fatigue When we are exposed to the trauma of...
Well-being and Profitability
I sometimes hear leaders say that wellbeing is great, but ultimately profits are what matters. Recent research shows, though, that wellbeing is what drives profit. Companies that prioritize wellbeing generate better profits, higher valuations, and outperform the stock...
Recent Podcast Appearances
I’ve been talking a lot lately! See below for some recent podcast appearances. Download one to bring me along on your day! A LASER Focus on Empathy: Steps Toward a More Compassionate Workforce (WorldatWork podcast) The Empathetic Workplace feat. Katharine Manning...
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