My latest column for PsychCentral is on the power of making small connections at work.
Research shows that we tend to feel more empathy for those who are similar to us (of the same race, for instance). This can make it dangerous for people to show up as their authentic selves at work–if I talk about my cultural background, my sexual orientation, or my religion, that draws attention to my difference from others and may make them less likely to support and feel empathy for me.
Here’s something interesting, though. According to the research, we can overcome those prejudices by find small grounds of connection. You and your coworker may be of different races, but you both love crossword puzzles. You may be of different gender identities, but you both hike. These small connections can be powerful enough to overcome the prejudice of in-group connections–or really, to create new ones. We’re crossword puzzle people. We’re hikers. Thus, if we can find common ground, we can create powerful connections that build empathy and trust.
How do we do that? Talk! Notice someone’s Red Sox pennant in their Zoom background and ask about it. Start up a Slack chat about best vacation spots or favorite recipes. In short, connect with people as humans. You’ll be glad you did.
Check out the rest of the article here.